We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
I want an email notification to be sent from my Gmail account to another Gmail account. Under the Default Email tab in actions, I entered both sender's and recipient email address. Under Primary Email Server(SMTP), I entered smtp.gmail.com, Port: 465, and TLS and then username and password of my Gmail account.
But Sending a test email always returns an error "Unable to Send, Mail Server Responded: SMTP Protocol error 530 5.5.1"
Tried enabling imap and pop of both gmails and everything I could find on the internet.
I think the problem is with authentication, The username and password should be of the smtp server, and not of my gmail account is what I think, but I don't know how to find that either.
Please help.
0 Votes
Steven Flowers posted almost 7 years ago Admin Best Answer
Hello,
In your Gmail settings have you tried to allow less secure apps? Google deems anything that isn't a mail client a "less secure app", so have you tried the following:
Also, you'll need to use the username/password of your Gmail account to be able to use Gmail to send with EventSentry.
0 Votes
1 Comments
Steven Flowers posted almost 7 years ago Admin Answer
Hello,
In your Gmail settings have you tried to allow less secure apps? Google deems anything that isn't a mail client a "less secure app", so have you tried the following:
Also, you'll need to use the username/password of your Gmail account to be able to use Gmail to send with EventSentry.
0 Votes
Login or Sign up to post a comment