I want to retrieve event logs of April month for a server please tell me where eventSentry archives the logs. Whats the process? do they have chat Support as I cant dial US number and cant wait for email reply sometimes.
EventSentry can forward Windows event log events to multiple destinations, but the most common destination for archiving logs is either the built-in PostgreSQL or a Microsoft SQL Server database. This is setup by default when you perform a new installation of EventSentry.
Database consolidation is normally setup automatically during the installation, but the following link should help explain how to set this up manually: https://www.eventsentry.com/support/tutorial/topic/event-log-consolidation/step/1
Unfortunately we do not currently offer customer support via chat, but I would suggest that you schedule a setup assistance session with our support team where you can possibly do an online meeting via the Internet.
I hope this helps.